AVA Pacific Beach
helpcenter for CEL Students
Welcome to Pacific Beach
Pre-Arrival
Please follow the steps below:
Door access will be given closer to the check-in date
Confirmation Letter
Refer your confirmation letter which you received from CEL via email for additional information.
Leasing Office
In the case your bluetooth or phone doesn't open the doors, leave the leasing office through the second door. Please DO NOT go to the leasing office to request for any service, CEL is responsible for them.
Self Check-in
When you arrive at AVA make sure to go to the main entrance door (3883 Ingraham St.)
In case you arrive at a different gate, just hold your phone against the pad, check on the map where your apartment is and head straight to your apartment.
Next to the door, on the right side is this phone pad. You should hold your phone close to this pad in order to enter the building.
Using Latch
Make sure that you open the Latch App first. The App should look like this (see picture).
If you have this layout after the login, you are ready to hold your phone close to the pad.
Hold your phone to the pad for a few seconds. (After a few seconds you will hear that the door is unlocked)
Check on the map(see map below) where your apartment is. When you are at your apartment hold your phone on the pad. Wait until the door is unlocked. It will make a little noise.
After you hear the unlock tone you need to push the stick to the left side. The door is now open, and you can enter the apartment.
Every time you leave the apartment, you need to push the stick to the right side - It will lock your door.
You can also use the door code using the digital pad. Click menu. There you need to click on "My doorcodes". You will see 2 code numbers. Communal Doors and your Apartment (see the example). Type these codes from the App onto the pad and the doors will unlock.
AVA map
Take a closer look to the map. Look where your apartment is and head in the direction.
The first digit of each room number on the map represents which floor it is. For example, if your room number is A209, it means that your room is on the 2nd floor. Find A109 on the map first and go up to the second floor there.
Rotate your phone!
IMPORTANT
Rules
CEL may enter the premises at any time, to check the condition of the apartment, or to exhibit the premises to prospective or actual tenants or workers. Such entry, other than in case of emergency, will be made during business hours, unless the resident otherwise consents to the time of entry.
Frequently
asked questions
Does CEL provide toilet paper?
CEL provides one roll of toilet paper, on your arrival date. After that, the students are responsible for purchasing this themselves.
Does CEL provide laundry detergent?
NO. CEL does not provide laundry detergent. Every student is responsible for buying their own detergent.
Does CEL clean the Apartments?
A cleaner will come every week. They will clean the living room, vacuum, and wash your bed sheets. However, they are not responsible for doing dishes or moving your stuff around. Also, you need to strip the bed and put the bed sheets and towels in your designated basket before the cleaner comes if you'd like them cleaned.
Your apartment
AVA Amenities
Outdoor pool & bbq
Do you like to swim? You can go for a swim in the pool at AVA. The pool is directly behind the Leasing Office. BBQ outdoor area is right next to it.
Hot tub/jacuzzi & Fire Pits
AVA has also a jacuzzi. It is perfect to relax in after a busy day. You also can enjoy the fire place next to the hot tub.
Gym
Do you enjoy getting active after sitting in class? No problem in AVA. There is a big gym directly under the Leasing Office and in front of the pool.
Guests are not allowed.
Tennis and Basketball court
Besides the gym, you can also get active at the tennis and basketball courts. The courts are in the complex area on the left side from of the leasing office. First come, first serve - no reservation needed.
Lounge Room
Lounge room with seating area, pool table, ping pong, and packman games. This is a great area for you to hang out with friends. Please note that you need reservation for large group gatherings.
Make sure to respect their operation hours.
Laundry
CSC GO Mobile App
The laundry system is designed to make doing your laundry easier, more secure, and safer than ever before. We have partnered with CSC Mobile to bring you a seamless and efficient laundry experience. No more hassles or long waiting times – just a few taps on your smartphone, and you're good to go! Using the CSC Mobile app is incredibly straightforward. To get started, follow these simple steps shown in the video:
Laundry rooms
Each building has its own laundry room. Just take a look around your complex level and you will see the closest laundry room. Once you get there, fill the machine with your clothes and close the door.
Afterwards you pour laundry detergent (not provided by AVA or CEL) into the machine. Insert the card, select the wash cycle you want, press start and pull the card out. **Remove your clothes right after the cleaning cycle is finished.
Maintenance requests
Please submit all maintenance requests using the form below:
Supermarkets
In Pacific Beach there are 3 main grocery stores that students are able to purchase groceries and other supplies they may need:
Vons
18 min walk from AVA
Trader Joe’s
15 min walk from AVA
Ralphs
7 min walk from CEL School
These grocery stores vary in price and quality of groceries. We recommend visiting each store to see which store is more to your liking for future needs. We recommend asking the stores for their free “store cards” which will unlock deals and discounts on items throughout the store.
Eating close
to AVA
Check some good eating places just within walking distance:
Pronto App
Public Transportation
Travel San Diego with the MTS Trolley and Bus
Download PRONTO
Monthly Pass
Load Money
Buy your pass
**Bus stops close to AVA :
Bus #9 stops here. 1 min walk from AVA
Bus #8 stops here. 10 min walk from AVA
Bus #27 stops here. 13 min walk from AVA
Monthly Pass
After you choose "Add Passes'', you will be directed to add a payment method. Keep in mind, monthly passes are for the beginning of the month to the end of the month.
Load Money
After you choose "Load Money'', you will be directed to add a payment method. Keep in mind, you can add any amount of money at anytime.
Online Groceries
You don't need to leave your apartment to buy groceries, house supplies or shopping in general. Please see a list of websites with same day delivery below:
*First delivery is free.
Advantages
CEL Activities
& Social Media
Enjoy and have fun in our weekly activities!
Follow us on Instagram to have access to the monthly activity calendar and last news about CEL schools.
Use SignUpGenius to book an activity
*please use the same email given to the school
Contact us
email address
housing@englishcollege.com
Emergency phone number
/Whats APP From Cel
+1 (619) 416-9483